Knowledge Base

  1. Proofreading 

    1. How does Lexis Draft find Definitions in my document?
    2. How is the Risk Assessment Gauge calculated on the Summary dashboard?
    3. Is there any way to stop capitalised terms appearing as ‘Used Not Defined’?
    4. If my definitions are in an external document, can I link this to the document I am proofreading?
    5. How are the items sorted in the lists e.g. are they by category or by the order they appear in the document?
  2. General Questions 

    1. Will everyone see the same buttons?
    2. Are there any known compatibility issues with other software or Word Add-ins
    3. How does Lexis Draft work with metadata strippers ? Will they remove all of my flags and other mark-ups?
    4. Do I need an internet connection to run Lexis Draft over my document?
  3. Installation 

    1. What are the minimum requirements?
    2. What is the install process?
    3. What does the IT department need to do?
    4. What if I don't have an IT department?
    5. Will it work in my Citrix / Terminal services environment?
  4. Logging in 

    1. Do people need to type in a User ID and password?
    2. We use IP authentication for other LexisNexis products - will it work?
    3. I can't log in - (log includes 407 error from Proxy Server)
  5. Error messages and pop-ups 

    1. No Citations were found in this document
    2. Protected Documents
    3. I've lost the LexisNexis ribbon
  6. All articles 

    1. Do people need to type in a User ID and password?
    2. What are the minimum requirements?
    3. Will everyone see the same buttons?
    4. No Citations were found in this document
    5. How does Lexis Draft find Definitions in my document?

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